MovieMate

Introduction

We respect your privacy and are committed to protecting it. This privacy policy ("Policy") explains the types of information we may collect from you or that you may provide when you use the MovieMateTV website and related services (collectively, the "Service"), how we use and protect that information, your choices regarding your information, and how you can access and update it. By using the Service you agree to the terms of this Policy. If you do not agree, please do not use the Service.

1. Scope and who we are

This Policy is a binding agreement between you ("User", "you", or "your") and the operator of the Service ("we", "us", or "our"). It applies to information collected through the Website and any other channels we operate for providing MovieMateTV.

2. Information we collect

We collect information you provide directly and certain information automatically when you use the Service.

Information you provide directly:

• Account information: name, username, email address, password (hashed), profile picture, and any other fields you choose to complete.
• Profile and preference data: genres you like, favorite actors/directors, ratings you give, watchlist entries, and explicit preference settings.
• Content you submit: written reviews, comments, ratings, playlists, or any media you choose to upload (for example, profile photos).
• Communications: support requests, survey responses, feedback, and other messages you submit to us.

Information collected automatically:

• Device and technical data: IP address, browser type and version, operating system, device identifiers, and connection information.
• Usage and interaction data: pages visited, search queries, titles viewed, watch time, clicks, actions within the Service, timestamps, session length, and feature usage.
• Analytics and performance data: log files, crash reports, and metrics from third-party analytics providers.
• Cookies and similar technologies: see the "Cookies and tracking technologies" section below.

1. How we use your information

We use Personal Information for the following purposes:

• To provide and maintain the Service, including delivering recommendations, enabling account functionality, and improving the user experience.
• To generate, improve, and evaluate recommendation models and personalization systems. When used for model training, data may be aggregated or pseudonymized when reasonably possible.
• To remember your preferences, watchlist, and viewing history so the Service is personalized.
• To communicate with you about account activity, Service updates, security alerts, and support responses.
• To analyze usage trends, monitor performance, and detect, investigate, and prevent security or technical issues.
• To enforce our Terms of Service and comply with legal obligations.

Where required by law (for example, in the EEA), our lawful basis for processing may include your consent, the performance of a contract (providing the Service), and our legitimate interests (improving and securing the Service). You may withdraw consent for processing that relies solely on consent, subject to legal and contractual constraints.

1. Recommendation systems and machine learning

To provide personalized recommendations and improve our algorithms, we analyze viewing behavior, ratings, search queries, and other interaction data. Models may be trained on aggregated or pseudonymized datasets whenever reasonably possible. We will not use or disclose your Personal Information in a way that personally identifies you without your consent, except as described in this Policy or as required by law.

2. Managing your information (access, correction, deletion, portability)

You may:

• Access & Correction: Request access to the Personal Information we hold and request corrections of inaccuracies.
• Deletion: Request deletion of your Personal Information and uploaded content. We will remove data from active systems generally within a reasonable timeframe (typically within 30 days), subject to legal requirements and our need to retain certain information for legitimate business purposes. Residual copies may remain in backups for a limited period.
• Portability: Request a copy of your Personal Information in a commonly used, machine-readable format where applicable.

To make a request, contact us at the address in "Contacting us" below and include the email associated with your account and a description of the request. We may require reasonable proof of identity before fulfilling requests. We will respond to verified requests in accordance with applicable law. If we deny a request, we will explain the reason.

1. Disclosure of information

We do not sell your Personal Information to third parties for their own marketing purposes. We may disclose Personal Information:

• To service providers and subprocessors: third-party vendors who perform services on our behalf (hosting, analytics, email delivery, user support, and payment processors if applicable). These providers are contractually restricted to use your data only to provide services to us.
• With your consent: for example, when you elect to connect a social account or share content externally.
• For legal reasons: to comply with applicable laws, court orders, or lawful government requests; to investigate potential violations; or to protect our rights, property, safety, or those of our users.
• During corporate transactions: in connection with a merger, acquisition, reorganization, or sale of assets, user data may be transferred as part of the transaction (and will remain subject to confidentiality obligations).
• Aggregate or de-identified data: we may share aggregated or anonymized information that does not reasonably identify you.

2. Third-party services and embedded content

The Service may include links to or integrations with third-party services (for example, social logins, video players, or analytics). Those third parties may collect information about you according to their privacy policies. We are not responsible for their practices; please review third-party privacy notices before using those services.

3. Cookies and tracking technologies

We and our partners use cookies, local storage, web beacons, and similar technologies to remember preferences, maintain sessions, analyze usage, and deliver personalized content. You can control or delete cookies through your browser settings, but disabling cookies may prevent certain features of the Service from working correctly.

4. Email marketing and notifications

If you opt in to receive email updates, newsletters, or promotions, we will only send messages with your consent or as permitted by law. You may unsubscribe at any time using the link in the email or by contacting us.

5. Retention of information

We retain Personal Information only as long as necessary to provide the Service, for legitimate business purposes (including improving recommendations and analytics), to comply with legal obligations, and to resolve disputes. For inactive accounts, we may retain certain information for a limited period (for example, up to 2 years) before permanent deletion, unless you request deletion sooner.

6. Privacy of children

The Service is not directed to children under the age of 13 (or a higher minimum age required in some jurisdictions). We do not knowingly collect Personal Information from children under the applicable minimum age. If you believe we have collected such information, please contact us and we will take steps to remove it.

7. Do Not Track (DNT) signals

Some browsers transmit Do Not Track signals. Our Service does not currently alter its data collection or processing in response to DNT signals. To control tracking, review the "Cookies and tracking technologies" section and your browser settings.

8. Information security

We implement reasonable technical and organizational safeguards (access controls, encryption in transit, secure hosting practices, and periodic security reviews) to protect Personal Information. However, no system is completely secure; we cannot guarantee absolute security.

9. Data breaches and notification

In the event of a security incident that materially affects your Personal Information, we will notify affected users and relevant authorities as required by law. Notifications will describe the nature of the incident, the types of information involved, and the steps we are taking and recommend you take to protect yourself.

10. International transfers and storage locations

Your Personal Information may be processed and stored in countries other than your own. When transferring data internationally, we will take commercially reasonable steps to ensure it receives an adequate level of protection consistent with applicable law (for example, contractual safeguards).

11. Your choices and controls

• Account settings: You can update your profile and preference settings in your account.
• Cookies: Manage or delete cookies via your browser.
• Email: Unsubscribe from marketing emails or change your communication preferences in account settings or via links in emails.
• Deletion/Access: Use the procedures in "Managing your information" to exercise your rights.

12. Changes to this Policy

We may update this Policy from time to time. When we make material changes we will update the "Last updated" date at the top of this page and, where appropriate, provide additional notice (for example, by email or in-app notice). Continued use of the Service after changes constitutes acceptance of the updated Policy.

13. Acceptance of this Policy

By accessing or using the Service, you acknowledge you have read, understood, and agree to be bound by this Policy. If you do not agree, you must not use the Service.

14. Contacting us

If you have questions about this Policy or wish to exercise your rights (access, correction, deletion, portability, or objection), contact us:

Email: tv.moviemate@gmail.com

Website: https://moviematetv.com/